Privacy Policy

**Privacy Policy**
*Last updated: November 2025*

Welcome to **VaultWear UK** (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us through any of our platforms (including social media, email, or marketplace listings).

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### 1. Information We Collect

We may collect the following types of information:

* **Personal details** (name, address, phone number, email) when you place an order or contact us.
* **Payment information** (handled securely by third-party payment processors; we never store card details).
* **Account data** if you register an account (username, password).
* **Technical data** such as IP address, browser type, device information, and pages visited.
* **Marketing preferences** and interactions with our ads, emails, or social media pages.

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### 2. How We Use Your Information

We use your data to:

* Process and deliver your orders
* Communicate about orders, returns, or support requests
* Improve our website and user experience
* Send marketing emails or promotional offers (only if you’ve opted in)
* Detect and prevent fraud or misuse

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### 3. Sharing Your Data

We only share personal data where necessary:

* With **payment providers** (e.g. PayPal, Stripe, Viva Wallet, Shopify Payments) for secure transactions
* With **delivery partners** (e.g. Royal Mail, DPD, Evri) to complete shipments
* With **website service providers** (hosting, analytics, email marketing tools) to operate our platform
We never sell or rent your data to third parties.

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### 4. Data Retention

We keep your information only as long as necessary for business, tax, and legal reasons. You can request deletion of your data anytime by contacting us at **[support@vaultwearuk.com](mailto:support@vaultwearuk.com)**.

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### 5. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

* Access your personal data
* Request correction or deletion
* Withdraw marketing consent
* Request a copy of your stored data

To exercise these rights, contact us at **[support@vaultwearuk.com](mailto:support@vaultwearuk.com)**.

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### 6. Cookies

Our site uses cookies to improve performance and personalize your experience. You can control cookie settings through your browser preferences.

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### 7. Data Security

We use SSL encryption and secure servers to protect your information. While no system is 100% secure, we take all reasonable steps to prevent unauthorized access, loss, or misuse.

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### 8. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect data from minors.

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### 9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with a new “last updated” date.

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### 10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us:
📧 **[support@vaultwearuk.com](mailto:support@vaultwearuk.com)**
🏢 **VaultWear UK Ltd**
45 Kingsland High Street, London, E8 2JS, United Kingdom

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