Terms & Conditions – Vault Wear UK

Terms and Conditions

**Terms and Conditions**
*Last updated: November 2025*

Welcome to **VaultWear UK** (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website and services, including browsing, purchasing, or interacting with VaultWear UK. By using our website or placing an order, you agree to be bound by these Terms.

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### 1. Company Information

VaultWear UK Ltd
45 Kingsland High Street, London, E8 2JS, United Kingdom
📧 [support@vaultwearuk.com](mailto:support@vaultwearuk.com)

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### 2. General Terms

* By accessing our site, you confirm that you are at least 18 years old or have parental consent.
* We reserve the right to update or change these Terms at any time. Updated versions will take effect immediately upon posting.
* Continued use of our website after changes means you accept the revised Terms.

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### 3. Product Information

* We take all reasonable care to ensure product details, images, and pricing are accurate.
* Colours may vary slightly due to different screen displays or lighting.
* All products are sold subject to availability. Once sold out, items will not be restocked unless stated otherwise.
* VaultWear UK reserves the right to modify or discontinue products without notice.

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### 4. Orders and Payments

* By placing an order, you agree that all information provided is accurate and complete.
* All prices are in **GBP (£)** and include VAT where applicable.
* Payment must be completed before order dispatch.
* We accept secure payments through trusted providers such as PayPal, Stripe, or Viva Wallet.
* Orders may be cancelled or refunded if fraudulent activity or payment issues are detected.

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### 5. Shipping and Delivery

* We aim to dispatch orders within 1–3 business days.
* Delivery times may vary depending on location, courier, or external delays.
* VaultWear UK is not responsible for delays caused by postal services, customs, or unforeseen events.
* Tracking details (if applicable) will be provided upon shipment.

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### 6. Returns and Refunds

* Due to the **limited-edition nature** of our drops, all sales are generally **final**.
* Returns may be accepted only for faulty or incorrect items.
* To start a return, contact us within **14 days of delivery** at [support@vaultwearuk.com](mailto:support@vaultwearuk.com).
* Returned items must be unworn, unwashed, and in original packaging.
* Refunds (where applicable) will be processed to the original payment method within 5–10 working days after inspection.

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### 7. Intellectual Property

* All content on this website — including images, logos, text, and designs — is the property of VaultWear UK Ltd.
* You may not copy, reproduce, distribute, or use any content from this site without written permission.
* The VaultWear name and branding are protected trademarks.

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### 8. Limitation of Liability

* VaultWear UK is not liable for indirect, incidental, or consequential damages arising from use of our site or products.
* Our total liability for any claim will not exceed the total amount paid for the order in question.
* We are not responsible for third-party links or websites accessed through our platform.

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### 9. Privacy

Your privacy is important to us. Please refer to our **Privacy Policy** for details on how we collect, store, and process your personal information.

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### 10. Governing Law

These Terms and any disputes shall be governed by and interpreted in accordance with the laws of **England and Wales**. Any disputes will be subject to the exclusive jurisdiction of the UK courts.

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### 11. Contact

If you have any questions or concerns about these Terms, contact us at:
📧 **[support@vaultwearuk.com](mailto:support@vaultwearuk.com)**
🏢 **VaultWear UK Ltd**, 45 Kingsland High Street, London, E8 2JS, United Kingdom

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